AirHub^® Portal offers a flexible, tiered licensing structure designed to support drone operations at every stage of their journey, from individual pilots to large, complex organizations. This guide details the features available with each license type, helping you understand how AirHub^® Portal can meet your specific operational needs.

We appreciate you choosing Airspace Link! Our commitment is to support your growth and evolving needs.

If you're new to AirHub Portal, request a demo to see how our drone operations management system can integrate the use or knowledge of drones into your organization.

Otherwise, access immediate guidance through our Knowledge Base.

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Once an operation has been planned and approved (if required), the pilot can proceed to execute the flight. AirHub^® Portal facilitates seamless flight log capture to ensure comprehensive record-keeping for every operation.

• Operation Execution: The pilot conducts the drone operation as planned.

• Automated Flight Log Capture: To ensure flight logs are automatically captured during execution, pilots with appropriate aircraft and controllers can install the Flight Log Sync App on the supported controllers. This app enables automated flight log syncing with your AirHub^® Portal account. This feature is particularly beneficial for organizations with Team and Advanced licenses, streamlining the data collection process.

Ensuring compliance with aviation regulations and internal organizational policies is a cornerstone of safe and lawful drone operations. AirHub Portal facilitates various types of compliance:

1. LAANC Authorizations (from the FAA)

LAANC (Low Altitude Authorization and Notification Capability) authorization from the FAA is required if your drone operation is within controlled airspace. If your operation is not within controlled airspace, this authorization is not required.

If your operation is within controlled airspace, you can submit for LAANC authorization directly through the system.

• Instant Approval: For eligible operations, instant approval may be available upon submission.

• Further Coordination: If your operation requires further coordination from the FAA, you can submit for that through our system. Please note that such requests require a 72-hour notice period for processing.

Additionally, when submitting for LAANC, you can toggle on the Variable Height feature. This allows you to adjust authorizations to maximum grid ceiling heights for automatic approval, while respecting those heights during operation.

2. Internal Approvals

AirHub^® Portal supports internal approval workflows to ensure operations align with company policies and safety protocols. In order for an operator to submit an operation for approval, the designated reviewer must be assigned a user role of "Manager". Managers have access to review and approve operations. This process helps maintain enhanced safety and compliance before an operation can proceed.

3. UTM (Unmanned Aircraft System Traffic Management)

(Coming Soon) AirHub Portal is actively working to integrate UTM capabilities, which will provide advanced traffic management features for complex airspace environments.

The AirHub® Portal's Operations Center, a core feature of the Advanced License, provides Managers and Directors with a "Single Pane of Glass" for comprehensive, real-time situational awareness. It enables them to monitor their organization's operator and drone activity throughout the day, ensuring safety and compliance across all operations.

From the Operations Center, Managers and Directors can:

• View Operations: Gain a complete overview of all planned, ongoing, and completed operations within the organization for the current day.

• Monitor Drone Traffic: Track the movements of your organization's drones and other drone traffic within the operational area, contributing to a holistic view of the airspace.

• Monitor Airspace Changes: Observe dynamic changes in airspace classifications and advisories affecting operational areas.

• Access Integrated Weather Data: View current and forecasted weather conditions relevant to ongoing and planned operations, aiding in real-time decision-making.

• Track Crewed Aircraft (ADSB) Traffic: See real-time Automatic Dependent Surveillance–Broadcast (ADSB) data, providing visibility into nearby crewed aircraft for enhanced safety.

HexGen is the geospatial aggregation and modeling engine developed by Airspace Link. It enables the transformation of complex and distributed geospatial data into a common, unified data surface. This capability allows users to turn data into insights and insights into action.

One way to leverage the power of HexGen is with Automated Operation Risk Assessments. This digital risk assessment tool enables rapid, repeatable, and reliable risk insights for your planned operations. Use the generated surface and associated metrics to determine if your planned operation exceeds any risk thresholds for your organization, and capture metrics for waiver or COA requirements.

Prerequisites:

• An AirHub Portal Team, Advanced, or Enterprise Bundle

• [For Advanced and Enterprise] A user assigned the Planner user type

How to use:

1. Select HexGen widget at the top left corner of the map view

   1. This widget is visible in the operation creation form when a valid operation volume has been drawn, and in the operation details view after the operation has been created.

2. Click the “Select Surface Profile” button

   1. For

Best Practices

The HexGen risk assessment is best used as part of an organization operation planning policy. The HexGen risk assessment can provide a common, repeatable method to consistently analyze operation risks based on geospatial features in the operation area. For Advanced or Enterprise users, it is best practice to create specific HexGen Surface Profiles for common operation types or categories that require unique operation risk assessment parameters. This enables all operations of that type or category to have consistent risk exposure metrics.

Upgrade today!

For more information on upgrading to the Team or Advanced bundle, !

Other HexGen Details

Basic Risk Profile: Contains the following features and associated risk scores

• Prisons: 10

• Schools: 10

• Helipads: 10

• Hospitals: 8

1. URL Customization: Understanding the Components & Syntax

The Live Flight Viewer's functionality and display are controlled by specific URL parameters. These dictate what data is shown and how the map initially appears.

Base URL Structure:

https://flysafe.airspacelink.com/?mode=live-flight&apiKey={YOUR_API_KEY}&orgId={YOUR_ORG_ID}&loc={LATITUDE},{LONGITUDE},{ZOOM_LEVEL}z&programId={YOUR_PROGRAM_ID}

• mode: mode=live-flight

  • Function: Specifies the viewer's operational mode. For the Live Flight Viewer, this will always be live-flight, ensuring real-time drone activity is displayed.

  • Value: live-flight

• apiKey: apiKey={YOUR_API_KEY}

  • Function: A unique identifier for authentication, allowing access to Airspace Link services.

• orgId: orgId={YOUR_ORG_ID}

  • Function: Your organization's unique identifier within the Airspace Link platform. This ensures the map displays data specific to the organization.

• loc (Location): loc={LATITUDE},{LONGITUDE},{ZOOM_LEVEL}z

  • Function: Sets the initial geographic center and zoom level of the map. The z suffix for the zoom level is critical. A value of 15 (streets level) is recommended.

  • Example Syntax: loc=42.32718,-83.03792,13z

• programId: programId={YOUR_PROGRAM_ID}

  • Function: Filters data relevant to a specific program. This parameter is required only if multiple organizations belong to a specific program.

2. Retrieving Required Information for Configuration

To configure the custom embed URL, the following details are needed:

• API Key (apiKey) and Organization ID (orgId):

  • Retrieval: Obtain both the unique apiKey and orgId from the Obelix team.

• Map Centering Location (loc

3. Assemble <iframe> HTML

To configure the <iframe> syntax for embedding, update the src URL with that constructed from the prior steps, adjust the name, height, and width as necessary.

Once Custom Tags have been configured by a user with a Manager role, users can easily apply them during operation planning and use them to filter and organize data.

Learn more about creating tags for your Organization

Steps to Associate Tags to an Operation:

1. Create a new operation

• Within the Overview section, click the blue plus button just under "Associated Tags."

• Select all relevant tags from the groups that appear, and click Done.

• Click Save Operation to finalize the categorization of your operation.

Once an individual accepts an invitation to join an organization in AirHub Portal, they should update their personal user profile to ensure accurate and complete information is recorded. This information is vital for compliance, tracking pilot currency, and facilitating effective communication within your organization.

How to Update Your Profile:

1. Navigate to your profile by clicking on your user icon or name in the top right corner of the AirHub Portal interface.

2. Select "Account Details" from the dropdown menu.

Key Profile Information to Update:

• First Name: Your first name.

• Last Name: Your last name.

• Email: Your primary contact email address (typically pre-filled).

• Phone Number: Your primary contact phone number.

• Certificate Details:

  • Certificate Number: Your drone pilot certificate number.

  • Certificate Issue Date or Last Renewal: The date your certificate was issued or last renewed.

  • Certificate Renewal Date: The date your certificate is due for renewal.

Saving Changes:

• After making updates, click the "Submit" button to save your changes.

Custom Tags give managers with and AirHub Portal Organization the ability to standardize categories and identifiers, ensuring consistency when tracking operational attributes across the team. This guide covers the initial configuration of Tag Groups and individual Tags for use across the platform.

Prerequisites:

• Licensing: An Airhub Portal Team License or Higher is required.

Steps to Configure Tag Groups and Tags:

1. Navigate to Admin on the left-hand menu to access Tags Management.

2. Select an existing tag group to edit and add tags, or click "+ Create Tag Group" to create a new tag group and tags.

3. Define the Tag Group:

   • Title: Enter a descriptive name for the group (e.g., Project Name or Team Name).

Tagging Inspiration

When building your organization's custom tag groups, consider the data points that are most critical for filtering, reporting, and operational efficiency:

• Operation Purpose: Survey, Mapping, Delivery, Security-Patrol

• Project: ProjectABC, Project123

• Regulatory Environment: Part-107, Waiver-12345, Restricted-Airspace

• Categories/Classification: Training, Emergency Response, Inspection, R&D

Table-Level Sorting

Intuitive table-level sorting is available in key sections of AirHub® Portal:

• Work Orders

• Flight Logs

• Users

The AirHub^® API delivers essential data and services designed to power and enrich your Unmanned Aircraft System (UAS) applications. Built on a RESTful architecture, the API features predictable, resource-oriented URLs, handles both form-encoded and JSON request bodies, and returns JSON-encoded responses. It adheres to standard HTTP response codes, authentication, and verbs for seamless integration.

Developers can explore and build with the AirHub^® API in a dedicated sandbox environment, ensuring that development and testing do not impact live data or production systems.

Access the AirHub^® API Developer Site: For comprehensive documentation, API references, and to get started with integration, visit .

Compatibility

• Supported AirHub Portal Organizations: Your Organization must have a ‘Team’ or “Advanced’ license.

• Supported Controllers: DJI RC Pro controllers running DJI Pilot 2 app.

• Supported DJI Ground Control Station (GCS) Apps: DJI GO/GO 4 and DJI Pilot/Pilot 2.

• Unsupported: iOS devices and the DJI Fly GCS application.

Step 1: Download the AirHub Sync App APK

(Before you begin, ensure your DJI controller has an active internet connection (Wi-Fi or cellular data)).

The AirHub Sync App is provided as an Android Package Kit (APK) file for direct installation on DJI enterprise controllers.

• On your DJI controller's web browser, navigate to the following URL to download the APK file: https://tinyurl.com/airhubsync

• The download should begin automatically. Once complete, you may see a notification in your device's notification bar.

Step 2: Enable Installation from Unknown Sources

For security reasons, Android devices (including DJI controllers which run a custom version of Android) typically block installations from sources other than official app stores. You will need to temporarily enable this setting.

• Go to your DJI controller's Settings menu.

• Look for options like Security, Apps & notifications, or Privacy.

• Find a setting related to Install unknown apps or Unknown sources.

Step 3: Locate and Install the APK

• Open the File Manager or Downloads app on your DJI controller.

• Navigate to the folder where you downloaded the APK file

• Locate the AirHub Sync App APK file (e.g., airhub-sync-v0.0.4.APK).

• Tap on the APK file to begin the installation process.

Step 4: Login to AirHub Portal

After the initial app setup and permissions are granted, you will be directed to the login process.

• The app will present a login screen.

• Enter your Email Address associated with your existing AirHub Portal organizational account.

• Tap Continue.

• Next, enter your password for your AirHub Portal account.

Step 5: First-Time App Launch and Permissions Setup

Upon first launch, the AirHub Sync App will guide you through necessary permissions and folder selection.

• After logging in, the app will request Required Permissions. These are essential for the app to access flight logs. Tap Allow or the appropriate option to grant permissions.

Step 6: Syncing Your Flight Logs

Once you have successfully logged into the AirHub Sync App, the app is configured to handle your flight log syncing. There are two primary methods: manual syncing and automatic background syncing.

Manual Syncing:

• To manually sync, click the icon next to the flight log in the list (the cloud with an arrow).

Automatic Background Syncing:

The AirHub Sync App supports seamless automation, operating in the background to simplify your workflow.

• To activate automatic background syncing, navigate to “Settings” and toggle on automatic file sync. Now, once a flight concludes, the app intelligently detects the newly generated DJI flight record file on your device. It then securely and automatically transmits this file to your AirHub Portal account without requiring any further manual intervention.

Step 7: Confirm Flight Log Syncing

Once files are synced (either manually or automatically), flight logs are created in your AirHub Portal account. Navigate to to confirm files are syncing properly.

Customization

Work Intake & Request

Learn how to integrate AirHub Portal with Skydio Cloud to automatically sync flight data and display live telemetry from your Skydio fleet.

Step 1: Log in

Log into

Introduction

Effective data visualization is crucial for informed decision-making. AirHub® Portal’s ArcGIS Online web map integration empowers organizations to tailor their AirHub Portal map to satisfy their organization’s unique data needs. Integrating your organization's unique data alongside AirHub® Portal’s regulatory and risk-focused data gives you a comprehensive and unified view of your airspace, ground risks, and operational activities, enabling informed decisions, optimized operations, and enhanced safety and compliance.

Our web map integration empowers you to retain complete control over your data. Creating a custom web map within your ArcGIS Online organization and adding your organization’s public or private data, ensures that your information remains secure. Once you've created your web map, simply share its link with Airspace Link. We'll register it with your AirHub® Portal organization, making your data instantly accessible to your users without compromising your data's integrity.

NOTE: Integrating your custom web map into AirHub Portal does not replace the existing AirHub Portal map. Instead, it adds new layers of data to your map, enhancing your overall situational awareness.

Prerequisites

• An ArcGIS Online organizational account

• Basic understanding of ArcGIS Online and web maps

Step-by-Step Guide

Create a Web Map in ArcGIS Online (Optional)

Note: If you don't already have a web map that contains your organization's data, follow these steps to create one in ArcGIS Online:

1. Log in: Sign in to your ArcGIS Online organizational account with a user type

2. Create a New Map: Navigate to the Map tab

3. Add Your Data:

   1. Feature Layers:

NOTE: Public map sharing is preferred as it’s the easiest to configure within AirHub Portal. If you have sensitive data that cannot be shared publicly, Airspace Link can assist your organization with configuring advanced authentication, which reduces the frequency of ArcGIS Online login prompts your users will receive.

Integrate the Web Map into AirHub Portal

1. Obtain the Sharing URL: With your ArcGIS Online map open, copy the web map URL from the browser.

2. Configure AirHub Portal with the Custom Web Map: Send the Web Map URL to [email protected] along with the name of your AirHub Portal Organization. The configuration is typically completed within 24 hours.

Support for Secured Services (Optional)

If your web map is secure or it contains secured services, you may encounter a login prompt when accessing it in AirHub Portal. Consider creating an OAuth2.0 authentication application within your ArcGIS Online instance. Send the Client ID to [email protected] and we’ll configure a long-standing token for your AirHub Portal organization, minimizing the number of ArcGIS online login prompts for your users.

The Result

All data added to your web map will be overlaid on the AirHub Portal web map for all your organization’s Portal users. If you wish to update your map at any time, simply access the web map through ArcGIS online, make modifications, and save the map. When you refresh AirHub Portal next, your changes will be reflected.

This guide outlines the steps for integrating Esri Survey123 custom forms with AirHub® Portal to enhance data collection for various data entities, including Operations, Users, Aircraft, and Flight Logs. Integrating Survey123 with AirHub® Portal empowers users to customize data collection for their specific needs, streamlining workflows, enhancing data quality, and providing deeper operational insights.

Note: This guide focuses on integrating Survey123 for custom data gathering slots, which is distinct from the Survey123 Work Order Requests functionality.

Prerequisites:

• An ArcGIS Online account with Survey123 capabilities

Integration Steps

The integration process involves creating your Survey123 form and then coordinating with AirSpace Link support for its configuration within AirHub® Portal.

1. Decide Form Location: Determine where your Survey123 form will be embedded within AirHub® Portal in terms of workflow:

   • Supplemental Operation Creation Information (Plan Tab): Ideal for capturing pre-flight information (e.g., weather conditions, pilot certifications, equipment checks) when creating a new operation.

   • Supplemental Flight Log Information (Manage Tab): Suitable for capturing post-flight information related to flight logs (e.g., anomalies encountered, maintenance requirements).

AirSpace Link will then configure your Survey123 form within AirHub® Portal, typically completing this process within 24 hours.

Please note: While AirSpace Link support can assist with initial configuration, ongoing management of your Survey123 forms remains your responsibility.

This functionality empowers users with organization accounts to easily upload drone telemetry data and link it to their flight logs, capturing true flight activity, and providing precise and accurate data for compliance, asset monitoring, and pilot currency.

Supported Platforms

• AirHub® Portal supports importing flight record data from various platforms, making it easy to integrate with your existing systems: DJI Flight Records: [“.txt”]

• Pixhawk Aircraft: [“.bin”]

1. Introduction

This guide outlines the process for integrating Survey123, an external data collection tool, with the AirHub® Portal. The goal is to enable a seamless two-way flow of work order data: allowing work orders to be created in the Portal from Survey123 and reflecting Portal status updates back into the original Survey123 feature layer.

1. Introduction

This guide outlines the process for integrating ServiceNow, an external work order management system, with the AirHub® Portal. The goal is to establish a seamless two-way flow of work order data: creating work orders in the Portal from ServiceNow and reflecting Portal status updates back into ServiceNow.

Now that profiles are updated and users belong to the organization, managers should proceed to build out the aircraft inventory. This ensures all operational assets are properly tracked and managed.

• How to Add Aircraft:

  • Navigate to the 'Manage' Tab, then to the Aircraft' section, found under 'Resources'.

  • Click the '+ Add Aircraft' button.

User Management

Managing your team is crucial for streamlined drone operations within AirHub Portal. This section outlines how organizational administrators can invite and manage users, assigning roles that dictate access to features and functions.

Inviting and Managing Users

When an organization is set up, an email is sent to the designated administrator. This administrator then has the ability to invite other users to join their organization within AirHub Portal.

Even if automated flight log capture via the Flight Log Sync App is not used, Operators can manually create a flight log and associate it with a specific operation. This process ensures that a record of the actual flight details is linked to its corresponding operational plan.

Steps to Manually Create a Flight Log:

1. Navigate to the relevant operation within AirHub^® Portal after its completion. You can find past operations in the "Plan" section.

2. Within the operation's detailed view, locate and click the "+ Add Flight" button.

3. Once that button is clicked, you can enter all the necessary information to properly log the record of your drone flight. This includes details such as:

   • Flight Summary: Operation plan, date and time, and duration.

   • Location: The exact geographic location of the flight.

   • Crew: Details of the Remote Pilot in Command and any additional crew members.

Manually Uploading Telemetry Files: In addition to manual data entry, you can also manually upload telemetry files (such as DJI (.txt, .csv), Mavlink (.bin), or .kml files) directly to a flight log. Uploading these files automatically associates the telemetry data with the flight log and generates a visual flight path for the recorded flight.

Aircraft Maintenance Logs

✨Coming soon✨

License: Requires Team License or higher

Maintenance Logs creates a single, digital source of truth for all drone maintenance and repair activities within AirHub® Portal. Operators and managers can log detailed service records (either from an aircraft's screen or a central log), capturing necessary information like parts, notes, and associated test flights. This streamlines data consistency for compliance (internal or Part 108/135) and enhances operational readiness by providing a real-time history view of the drone's status.

Traffic Detection Sensor Status

✨Coming soon✨

A dedicated sensor health widget provides organizations using traffic sensors with real-time visibility into sensor health directly within the AirHub® Portal Operations Center. This capability displays a color-coded status for all deployed sensors, showing their status as Online, Warning (indicating a data gap of 12-24 hours), or Offline (indicating a data gap of over 24 hours). By providing immediate alerts and detailed status information, this feature ensures operational awareness and allows customers to quickly identify sensor issues without leaving AirHub® Portal.

DroneTag Integration

License: Requires Advanced License

The DroneTag Integration provides a flexible, affordable Remote ID (RID) solution for customers using DroneTag sensors to stream essential drone traffic data directly into . This capability allows your organization to easily meet RID requirements by automatically incorporating current and historic data for all RID-equipped drones at specific locations. Instantly monitor and report on drone traffic activity, simplifying regulatory record-keeping and ensuring compliance across the fleet.

Custom Alerts Areas & Incursion Notifications

License:

Custom Alert Areas enable flexible and customizable airspace security, letting your organization define and monitor sensitive areas directly within AirHub® Portal. Managers create custom geographic boundaries around critical facilities or no-fly zones. The system then continuously monitors drone flights using sensors provided by our trusted partners. When a drone is detected within these defined Alert areas, real-time Incursion Notifications are triggered, which Managers can configure to instantly alert any subscribed user within the organization.

Custom Tags

License:

Custom Tags give you a flexible method to categorize and filter your drone operations based on your unique business needs, allowing you to apply custom identifiers to document operational attributes, including for example, Operation Purpose, Project ID, Location, or Regulatory Status. Managers manage these standardized categories to ensure consistency across the team, letting users easily assign Tags directly during the operation creation workflow. Filter and report on specific operations based on their associated tags. For example, instantly find all "Survey" operations at the "Austin East Site" for "Parks & Rec.", or quickly isolate every operation flown under "Waiver 12345".

Follow this guide to

ServiceNow Add-on Integration

License:

This integration allows work requests requiring drones to be synced directly with AirHub Portal from ServiceNow. This creates a single, unified workflow for all your work, eliminating the need for manual, back-and-forth communication and ensuring everyone is on the same page.

Assisted Operations Scheduling

License:

This feature simplifies scheduling by giving managers a real-time view of pilot and drone availability during Operation creation. You can instantly see available pilots and aircraft, including the aircraft's proximity to the planned site, allowing you to efficiently assign the best resources for the job.

Light Mode

License: All

This feature provides a more comfortable viewing experience by allowing you to switch between light and dark themes based on your personal preference or situational context, reducing eye strain during long-term use.

Operation Calendar View

License:

With a new calendar view, you can see a clear, visual timeline of all your drone operations, making it easy to spot scheduling conflicts and manage resources at a glance.

Aircraft Home Base

License:

This feature adds a dedicated "Home Base" field for each aircraft, simplifying the tracking of your drone fleet and providing a clear, centralized record of where each drone is located.

Map Measure Tool

License:

This tool allows you to measure distances and areas directly on the map, providing a seamless and intuitive way to plan your operations and conduct site analysis.

Dedrone Integration

License:

This integration provides real-time airspace security. It allows you to automatically detect, track, and identify unauthorized drones in your airspace and provides you with their location and flight path, ensuring the safety of your people and property.

File Management

License:

This feature expands on existing file management capabilities within flight logs to now include aircraft and operations. It allows you to upload and manage all your crucial documents, such as flight logs, permits, and operation photos, directly within the platform, keeping all your important files organized and easily accessible.

Supporting operations over 400ft

License: All

This feature is for those who need to manage operations that go beyond the standard 400ft altitude. It allows you to plan and manage these complex operations directly within AirHub® Portal, providing a unified platform for all your drone operations, regardless of altitude.

Overview Dashboard

License:

The new dashboard gives you a clean, simplified overview of your most important operational and compliance metrics at a glance, allowing you to quickly see and act on the information you need.

Reports

License:

This feature allows you to generate detailed reports directly within the app that respond dynamically to the data filters you apply. It provides valuable insights into your operations, such as completed flights and flight hours per aircraft, so you can easily track performance and ensure compliance.

UTM Strategic Deconfliction

License:

This enhancement will provide new services for traffic management, conflict detection, and resolution. This ensures compliance with regulatory requirements and accelerates access to more repeatable, routine Beyond Visual Line of Sight (BVLOS) operations.

Skydio Integration Support

License:

This feature automatically syncs flight data from Skydio drones into AirHub Portal. It ensures your flight logs are always accurate and up-to-date and displays flights in the Operations Center so you know where your flights are happening at any point in time.

Improved Sorting and Filtering

• Quick Sort: Easily sort tables in Work Orders, Flight Logs, Users, and Aircraft with a single click.

• Powerful Filters: New filtering options, including keyword search within Operations, Flight Logs, Users, and Aircraft.

• Multi-Select Available: Many new filters now support multi-selection, giving you precise control over your data.

These updates make finding what you need faster and more intuitive than ever. Learn more here:

Automatic Flight Syncing

License:

AirHub Portal will soon include a feature for Automatic Flight Log Syncing. Using the AirHub Sync App for DJI on an Android device, the system automates the process of recording DJI flight data. The app runs in the background and automatically detects and securely transfers flight record files to AirHub Portal upon completion of a flight using DJI GO/GO 4 or DJI Pilot/Pilot 2 applications. This ensures flight logs are readily available within AirHub Portal for purposes such as auditing and incident management.

Work Order Management

License: , but custom integrations require our

Airhub Portal will soon integrates seamlessly with your existing work order systems (Service Now, Cityworks, Survey123, Etc.). Easily create drone operations directly from work orders, and automatically sync status updates and deliverables back to your original platform. Streamline your workflow and expand access to drone services across your organization.

Operations Center

License: , but full functionality available with our

The Operations Center activates the Operate tab in AirHub Portal with a unified, real-time, interactive map display showing:

• Active and Planned Operations for the day

• Live crewed aircraft traffic and drone activity through integrations with our crewed and uncrewed sensor partners, enabled for organizations with the Advanced license level.

• Weather conditions for the map area

• B4UFLY Briefing information

With all this data in one place, AirHub Portal enables organizations to have a complete, common operational picture, enhancing coordination, safety, and decision-making across all teams.

Learn more here:

ADS-B Integration for Crewed Aircraft Visibility

License:

Airspace awareness is a critical component of modern aviation. Safe and efficient operations require constant knowledge of aircraft positions and flight paths. This is where ADS-B (Automatic Dependent Surveillance-Broadcast) technology plays a crucial role in providing location data of crewed aircraft. AirHub Portal now incorporates real-time ADS-B data, empowering users with a comprehensive view of air traffic.

Learn more here:

Organization Operation Approval

License:

Take control of your drone operations with robust planning and approval tools. Operators can create comprehensive flight plans, while managers gain oversight and control through a streamlined approval process. This ensures compliance with regulations and internal policies, minimizing risk and maximizing operational efficiency.

October 2025 Enhancement: You now have control over how operations get approved. If multiple managers are involved, you can choose if the operation is approved by the first person who responds (first come, first served) or if you require all approver responses to ensure full team alignment before flying.

HexGen Operation Risk Assessments

License:

Leverage the power of HexGen to rapidly create risk assessments for your operations.

SGI Form

License:

Generate the SGI Emergency Operation Request Form electronically, leveraging key pre-populated data from your operation.

Telemetry File Upload and Visualization

License:

Upload drone telemetry data and link it to your flight logs, capturing flight activity, and providing precise and accurate data for compliance, asset monitoring, and pilot currency.

Variable Grid Heights

License:

Dynamically split your operation into multiple polygons, each confined to a specific grid and its corresponding ceiling height. This enables the submission of separate authorization requests for each polygon, ensuring that each request adheres to the specific grid ceiling restrictions. .

Organization Strategic Conflict Detection

License:

Gain a comprehensive overview of your organization's operations, identifying operations inside your organization that conflict in space and time.

Improved PDF Export

License: Personal (Free)

Generate PDF exports that now include LAANC approval information.

Add Aircraft Information to Operation

Quickly add aircraft information to an operation when using the operation planning tools.

License:

RemoteID Integration

License:

Within AirHub® Portal’s Traffic module, display remoteID information if available.

Custom Forms— Survey123 Integration

License:

Deploy highly customized forms tailored to your organization’s specific needs. These forms can capture essential data such as pre-flight checklists, post-flight reports, and incident reports, all within the familiar AirHub® Portal workflow.

HexGen Surface Profile Management

License:

Get answers to the most challenging geospatial questions with HexGen, built by Airspace Link. Harness the power of your own imagination with the freedom to define your own custom surface profiles, providing tailored answers for your organization's unique questions. Utilize the HexGen Surface Profile interface in AirHub Portal to craft your own surface profile, utilize one of the default surface templates, or use our API for even more integrated processing and calculation needs.

Customize your Map— ArcGIS Online Web Map Integration

License:

Tailor your AirHub® Portal map to satisfy your organization’s unique data needs. By visualizing this information, organizations can gain deeper insights into drone operations and management and make data-driven decisions to improve efficiency and safety.

Weather Score

Display badges indicating whether weather conditions are "Ready," "Warning," or "Danger" for safe drone operation based on factors like temperature, visibility, wind speed, and precipitation. This feature helps drone pilots and operators make informed decisions about when and where to fly by providing a quick visual assessment of potential risks associated with weather conditions.

License:

Traffic and Encroachments

Detect drones that enter or approach sensitive or restricted areas. By establishing geofences around critical infrastructure, AirHub® Portal can proactively identify potential encroachments, allowing appropriate action to be taken.

License:

Crew and asset management

Manage personnel, aircraft, and related equipment by tracking crew profiles, aircraft details, flight logs, maintenance schedules, and regulatory compliance, ensuring efficient operations and safety.

License:

This guide will walk you through the process of creating a new drone operation within AirHub^® Portal, ensuring all necessary details are captured for efficient planning, compliance, and safe execution.

1. Check the Airspace

Before creating an operation, it's crucial to understand the airspace at your intended location.

• Utilize the AirHub Portal's integrated map to check for controlled airspace, federal aviation advisories, and other relevant information.

• For flights in controlled airspace, you may need to obtain LAANC authorization, which can often be done directly within the portal.

2. Initiating a New Operation & Defining Operation Volume

There are two primary methods for initiating a new operation and defining its geographical volume:

• From Discover: When creating an operation directly from the "Discover" tab (e.g., after identifying a specific area on the map), the operation volume will be automatically generated based on your selected area.

• Using the 'Plus' Button: Alternatively, you can initiate an operation by clicking the '+' button located in the upper right corner of the interface. This method will require you to manually draw the desired operation volume on the map.

3. Configuring Operation Details

Once the operation is initiated and its volume defined, proceed to configure the specific details of your operation:

• Operation Overview:

  • Title: Provide a clear and concise title for your operation.

  • Description: Add a detailed description of the operation's purpose or scope.

  • Operation Type: Select the appropriate operation type, such as "Recreational Section 44809" or "Commercial Part 107".

PortalV317

Coming Soon: Map Measurement Tool

• MM - Measurement / ESRI integration

• MM - Measurement Widget UI

• MM - Persist unit selection

• MM - map measure widget launcher + feature flag

Bug Fixes / Performance Improvements

• OPERATE - remove drawer backdrop

• BUG - LAANC wrong error message when resend email fails

• LFV: Adjust extent scale

• REPORT - chart series bug

Coming Soon: Operations over 400ft are permitted in certain cases

• 🎖️Air Force: Prevent LAANC Submission for Operations Over 400ft

• 🎖️Air Force: Operation Altitude 400ft limitation

Feature: When available, display the aircraft name of flights in Operate

• OPERATE - look up aircraft name by assetSourceId

Updates for LAANC 9.0

• Bug - LAANC 9.0 Blocking DC FRZ card should correspond to a reason

• LAANC 9.0: Night operations update

• LAANC 9.0 - Update /status endpoint service

• LAANC 9.0 - Briefing Notices

Feature: File Management available in Operations

• FILES - Operation Upload Notifications

• FILES - Operation Files List

• FILES - Operation Upload File

• FILES - Add files section for operations

Coming Soon: In-App Reports

• DSHBRD - Synchronized Refresh Dashboard

• DASHBOARD - clean up layout

• REPORT - Completed Flights per Aircraft

• REPORT - Operations by Aircraft

Feature: In-app notifications when operations are starting soon

• NOTIFCATIONS: Indicate when an operation is starting

Feature: Support for live telemetry in Operate

• OPERATE - indication for uas-first-party

• TRAFFIC - update support for uas-first-party

Feature: File Management in Aircrafts

• FILES - missing aircraft tabs

• FILES - Aircraft Files List

• FILES - Aircraft Upload File

• FILES - Add Aircraft files tab

PortalV314

Updates for LAANC 9.0

• LAANC 9.0 - Statement Disclaimer Drawer

Miscellaneous

• DSBRD - Operator/Aircraft Compliance color

PortalV312

A11y: Toolbar icons now have descriptive tooltips

• OPERATION - add labels to toolbar icons

Operate: Drones from your organization are now color-coded blue

• OPERATE - add support for ownerType

Coming Soon: Manage Overview

• MANAGE - add OrgHeader to manage overview

• DSHBRD - Aircraft Availability

• DSHBRD - Operator Compliance

• DSHBRD - Aircraft Compliance

Bug Fixes / Performance Improvements

• BUG - unable to scroll manage overview

• FS - don't push filter changes into the history stack

• BUG - B4UFLY tab overlap

• SEARCH - error loading advisories / no results found

Coming Soon: In-App Reports

• DSHBRD - User Report View

• DSHBRD - Aircraft Report View

• DSHBRD - Flight Log Report View

• REPORTS - Report View (Operations)

Filtering: The filter button now has an icon that indicates when filters have been applied

• FS - icon indicator when filters are applied

Flight Logs: Linked Operation is now displayed in the summary view

• Flight Logs- Add Operation Name Display

Coming Soon: CSV Export

• CSV - Export on Manage

• CSV - Export on Operations

• CSV - Export utility function

Flight Logs: The table now has a check mark to indicate if that flight log has an operation plan

• Flight Logs- Add "Operation" column to flight log, and check boxes

Updates to support LAANC 9.0

• LAANC 9.0 - emer msg / status update

Filters: Default filters are set on Work Orders for convenience

• FS - Default Filter Values

PortalV311

Coming Soon: Public Live Flight Viewer

• LFV starts with "Map Extent Exceeded" on initial load

• LFV: Access AAIR Program Information Link

• LFV: Silent loading of flight list

• LFV - scale ui on mobile

Coming Soon: Filtering Enhancements

• FS - implement api list filtering for work orders

• FS - update work order filtering selector

• FS - add new Sauron filters to the Operation (UI)

• Cannot unselect "incident occurred" filter

Operate: Show "last updated" time for the selected flight

• OPERATE - display the selected flight's last update time

Bug Fix

• BUG: B4UFLY Sizing issue

Coming Soon: Dashboard

• DSHBRD - Create Manage Overview page

• DSHBRD - Donut Chart Legend

• DSHBRD - Donut Chart Component

Operate: Helicopters now have their own traffic symbol

• PORTAL: Add asset type roto_adsb

Coming Soon: Auto Sync Flight Logs Android App

• Sync - Ensure Android 14+ compatibility

• Flight Log - Upload button is gone after the upload process is completed.

• Flight Log - "Failed to send the upload request" error on Portal.

• Flight Log - File details not populating/displaying for specific logs.

New: Launch of Airhub Portal Support website

• PORTAL -Update Support URL

PortalV308

Performance Improvement

• PORTAL - eslint config migration

• SEARCH - MapView location search abstraction

• OPERATE - remove flight-last-position pre-load query

• OPERATE - remove nibbler subscription via group.

Coming Soon: Auto Sync Flight Logs Android App

• SYNC - update description for public release

• SYNC - Make the app sync files in background

• SYNC - Fine tune landscape layout UI

• SYNC - login page changes to support controller

Coming Soon: Work Order Management

• WOM - Edit View Form Validation & Sumbit

• WOM - display work orders in Operate

• WOM - add work order section to operation details

• WOM - reconfigure sub nav

Coming Soon: Public Live Flight Viewer

• LFV: create hex layer

• LFV: manual refresh button

• LFV: calculate extent threshold

• LFV: refresh on pan

Bug Fix: Missing symbol for some assets in Operate

• BUG - Missing uas-passive drone symbol in Operate

Bug Fix: Custom maps are now available on Operate

• OPERATE - display custom map layers

Bug Fixes

• YAPPS - survey123 query params

• OPERATE - widget hover bug

• FS - Table Column Sort Icon Spacing

• BUG - filter drawer sorting regression

Bug Fix: Altitude is now shown with thousands separator

• OPERATE - display altitude number with thousands separator

Coming Soon: Filtering Enhancements

• FS - update orderAsc url param

• FS - implement api list filtering for flight logs

• FS: Aircraft sort / filter new columns

• FS: User sort / filter new columns

Bug Fix: Changing user permissions on mobile was failing

• BUG - unable to save user permission form on mobile

PortalV307

Coming Soon: Work Order Management

• WOM - implement workorder service, replace mocks

• WOM - Details View Map

• WOM - Empty/Loading List

• WOM - Edit view

Performance Improvement

• OPERATE - keep operate widget open

• PORTAL - improve posthog feature flag experience

• OPERATE - Truncate long flight ID

• OPERATE - Widgets z-order

Bug Fix

• OP DETAILS - App Slot Drawer Open makes Expand section disappear

Coming Soon: Auto Sync Flight Logs Android App

• SYNC - swap order of permissions request

PortalV306

Performance Improvement

• MARKETPLACE - Fix Undefined Table Key

• PORTAL - clean up feature flags

• OPERATIONS - display entire operation shape

• CARD - Replace Remaining CardListItem Usage

Coming Soon: Operation Center

• OPERATE - redirect current traffic

• OPERATE - Crewed Traffic with No Heading Symbol

• OPERATE - Update Crewed purge options

• OPERATE - update today's operations list/map based on time

Coming Soon: Auto Sync Flight Logs Android App

• SYNC - sort entries newest -> oldest

• SYNC - Add git tag to app version

• SYNC - cleanup copied files

• SYNC - style status badge

Coming Soon: Work Order Management

• WOM - Operation tab

• WOM - Overview tab

PortalV305

Performance Improvement

• CARD - Replace Manage Cards

• CHORE - cleanup arc-gis server references

• BRIEFING - investigate how to measure request time of /location endpoint and add logging to FN app.

• CARD - Replace Operation Cards

Coming Soon: Operation Center

• OPERATE - Empty List View Updates

• OPERATE - Map Widget Config Updates

• OPERATE - Map location search hook up

• OPERATE - Crewed Traffic Symbol Update

Coming Soon: Auto Sync Flight Logs Android App

• SYNC - Permission card fragment

• SYNC - build and release

• SYNC - create local sync log

• SYNC - Soft Permissions Prompt

Coming Soon: Work Order Management

• WOM - create map layer for points

• WOM - sorting and filtering

• WOM - create map layer for polygons

• WOM - drawer routing

Feature Improvement: Operation Compliance Status is a bit smarter to inform user of what is truly required

• OPERATIONS - Compliance rollup + LAANC

Improved API usage analytics

• BRIEFING - add M2M token auth to Portal API

Bug Fix: User surveys were redirecting users incorrectly

• Deploy new flutter builds to app stores

Bug Fix: There was an issue with viewing flight information when selecting an encroachment

• BUG - Encroachments Flight Details

Bug Fix: The Operation Details Report was not working properly

• APP - Operation Details Bug

Improved User Interface Styling

• HEXGEN - Missing widget title

Feature Improvement: Support Marketplace Apps in Aircraft and User Details View

• YAPPS - Portal Aircraft and User Slot

Bug Fix: There was an issue requesting weather sometimes on operation details

• WEATHER - operation detail /timelines request failing in production

PortalV304

Bug Fix: Mobile Operation list scrolling was not smooth

• PLAN - Operation List Safari Scroll Bug

Coming Soon: Marketplace App slot on aircraft and user

• YAPPS - DB and SDK user and aircraft slot

Coming Soon: Operation Center

• OPERATE - Uncrewed selected flight location race condition

• OPERATE: Uncrewed flight duration

• OPERATE - selected state slow to appear

• NIBBLER - send extent on POST message-login

Bug Fix: B4UFLY was making a second briefing API call to UTM without the feature enabled

• UTM - utm briefing being requested with feature flag off

Coming Soon: Briefing API observability from Portal and Flysafe

• BRIEFING - Route /location request through Portal API

Bug Fix: Button group styling padding was off in the map widget

• BUG - ButtonMike button group regression (HexGen, Operate)

Performance Improvement

• PERF - set refreshInterval for VectorTileLayers containing volatile flag

• DESIGN - Purge old Button component

• BRIEFING - update Portal to use v2

• PERF - check latest version of ESRI JS SDK for volatile MVT flag

Feature Improvement: Operation Compliance Status is a bit smarter to inform user of what is truly required

• OPDETAILS - change overall operation status

• OPDETAILS - change compliance roll up status

• OPERATIONS - LAANC rollup status conditions

Bug Fix: Public flight viewer now available for anonymous users

• YELLOWAPPS - Public Flight Viewer not available for anonymous users

Feature Improvement: Important notifications such as rescinded approvals are not dismissable

• PORTAL - non-dismissible notifications

Bug Fix: Community advisory duplicating workflow was broken

• BUG - can’t duplicate advisory

Improved User Interface Styling

• DESIGN - wire up ButtonMike in rest of product

Bug Fix: User profile updates did not refresh the display

• BUG: saving name on profile page doesn't refresh

PortalV303

Coming Soon: Operation Center

• OPERATE - Empty/Error States for Crewed/Uncrewed lists

• OPERATE - Crewed Traffic Selected Map Item

Bug Fix: Discover map not working on Firefox 92 which some API customers use

• Discover map regression Firefox '92

PortalV302

Coming Soon:

• Operation Center:

  • Routes and Operation Details Drawer

  • List View

  • Open individual operation from operation link

Feature Improvements:

• Improved User Interface Styling:

  • Wire up ButtonMike in Home

  • Grey Collaboration

  • Wire up ButtonMike in Plan

Bug Fixes:

• Bug Fix: Briefing widget sometimes wouldn't load on operation details

  • The initial investigation revealed this being an issue in UTM error handling. The cause of the issue seems to be the /utm/area API that returns 500 for the specific geometry and when lowerAltitude == upperAltitude.

• Bug Fix: Flight log custom app required two clicks to load

Performance Enhancements:

• Update PWA icon meta tag

• Org Operations locks up in pentest org

• Whitelabel change data loading

PortalV301

Coming Soon:

• ADSB Traffic Feed:

  • Map is not updated correctly after WS reconnect

  • Support Altitude vs Height

    • Note: Implementation revamping, only Nibbler data would have height and/or altitude, but not Koop data.

Feature Improvements:

• Improved User Interface Styling:

  • Advisory Details Summary Spacing Regression

  • Add button props to ButtonMike

  • Make ButtonMike handle linkTo prop

Bug Fixes:

• Bug Fix: Crewed flight has a controller symbol

• Bug Fix: Planner users sometimes could not navigate to Plan

• Bug Fix: Flight log would error upon opening

• Bug Fix: Flight log map would not pan on search

Performance Enhancements:

• Verify email 429 error handling

• Limit list size

• Add More Security Headers

• Console error in telemetry dropdown

PortalV300

New Features:

• Marketplace Showcase: Launched with various card styles, HexGen in Operation Details, improved YA App Drawer, and more.

• Organization Operation Approval Workflow: Implemented aggregate status.

• Support Link to Document 360: Updated in the Portal.

Feature Improvements:

• Home page styling, mobile Polygon Draw, Weather widget UI, date form entry, SGI Form enhancements, Map widgets tooltip support.

Bug Fixes:

• Mobile search suggestions, TFRs on LAANC Compliance, Flight Log telemetry rendering, Multi Select remove item.

Performance Enhancements:

• Created a Logger util for PostHog.

Coming Soon:

• UTM Operation Workflow enhancements.

• Operate - Ops Center View.

PortalV299

Flysafe Bundle permissions support

• BUNDLES - make user management work with prefixes

• ORGAPP - Implement Permissions

• BUNDLES - HexGen Permission

• BUNDLES - Flight Log File Tab Permission

Improved Traffic User Interface Styling

• Sidebar component should handle multiline header

• TRAFFIC - Controller Map Display Widget Update

• Coming Soon: UTM Operation Workflow

• UTM - Operation Details: UI States for UTM Card

Performance Improvement

• UTM - Briefing Error Handling

• OPERATIONSv2 - Remove OpsV1 After Launch

• PORTAL - drop the V2 prefix in operations code

• POSTHOG - Optimize bundle to not import recorder (and any other non-needed bundles)

Improved Map Widget styling

• FIGMA - Gradients

• WEATHER - Update Widget Icon Size to Match Other Map Widgets

Bug Fix: B4UFLY count was incorrect sometimes

• BUG - Wrong and redundant briefing title count

Bug Fix: Operation PDF LAANC Contact information was not using the correct info

• OPERATION - PDF Approval Text LAANC Contact

Feature Improvement: Copy Selected Traffic Flight Id to Clipboard

• TRAFFIC - Selected Flight Id Copy To Clipboard

Feature Improvement: SGI Form Enhancements

• SGI - Restrict access to the survey to only the yellowapp

Feature Improvement: Rescind and Invalid Alert is now in the Notifications in the header

• OPERATIONSv2 - Rescind/Invalid Alerts Research

PortalV298

Performance Improvements:

• Rearchitected MapView component for improved performance.

New Features: Embeddable FlySafe (BRIEFING-9617):

• Updated to use the briefing API.

Bug Fixes and Enhancements:

• Fixed an issue where the briefing map widget had an error on the operation details.

PortalV297

Performance Improvements:

• Improved mobile search performance.

• Addressed loading state reflow issues on the Home page.

New Features:

• Traffic: Drone controller location is now displayed on the traffic flight map (if available).

• Operations: Improved user experience with the "Get LAANC" button on the operation details map.

Bug Fixes and Enhancements:

• Operations: Operation conflicts now require appropriate permissions.

• Home: Minor styling improvements, including additional spacing in the FAQ accordion.

• Authorization: Updated three authorization email templates.

Coming soon

• UTM: Introduction of a UTM Operation Workflow, including briefing rollup status and counts, and a dedicated briefing section.

• Organization Operation Approval: Implementation of an Organization Operation Approval Workflow, including editing operations with pending approvals, viewing approvals (pending and responses), and associated panel enhancements.

• HexGen: Integration of HexGen into Operation Details, including map tool icon and border updates, and improved surface profile validation text.

PortalV296

Minor styling updates

• Minor styling updates to LAANC within Operation Details

Bug Fixes

• Search was not working on mobile

Coming Soon

• Organization Operation Approval Workflow (x5)

• Updates to the SGI Waiver Form (x5)

• UTM Operation Workflow (x2)

• Controller Location on Traffic (x2)

PortalV295

Performance Improvements

• Performance Improvement (x9)

Bug Fixes

• Android sometimes crashes when selecting dates

• Surface profile sketch path sometimes did not display

• Unhandled LAANC error causes blank/edit page

Feature Improvements

• Updates to map widgets styling and interactivity

• Map Layers restore defaults button is less obtrusive

• Operation conflicts now ignore past operations

Coming Soon

• HexGen in Operation planning (x5)

• Organization Operation Approval Workflow (x3)

• Updates to LAANC Authorization Workflow (x5)

• UTM Operation Workflow (x3)

PortalV294

Feature Improvements

• Marketplace App in Operation Details now appears in a panel that slides out from the right

Performance Improvements