ServiceNow Work Order (FSM) Integration
ServiceNow Work Order (FSM) Integration
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ServiceNow Work Order (FSM) Integration
Connect AirHub® Portal to ServiceNow Field Service Management (FSM) for two-way work order sync. Drone work requests created in ServiceNow flow directly into AirHub® Portal as work orders, and status updates, work notes, and deliverables from AirHub® flow back to the originating ServiceNow record.
This integration is for ServiceNow customers with Field Service Management (FSM) licensed. If your ServiceNow instance does not have FSM, see the ServiceNow Catalog Integration guide instead, which uses the Service Catalog to provide the same end-to-end workflow.
Requires Team License or higher.
Install the integration through the ServiceNow Store:
AirspaceLink Drone Flight Request (AirHub® Portal Integration) on ServiceNow Store → https://store.servicenow.com/store/app/664945ec97c33a101f08bbb8c253afa7
The Store listing includes the app description, prerequisites, supported ServiceNow versions, and install instructions. After installation, contact helpdesk@airspacelink.com to register your ServiceNow instance with AirHub® Portal and complete the activation.
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