> For the complete documentation index, see [llms.txt](https://support.airspacelink.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.airspacelink.com/setup-integrations-and-customizations.md).

# Setup, Integrations, and Customizations

<h3 align="center">Setup</h3>

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Setup Order of Operations</td><td>Recommended sequence for standing up a new organization, with variations for SSO and secured vs. public map services.</td><td>➕ Applies when combining SSO, Esri, Skydio, or Sensor integrations</td><td><a href="/files/tQR3nIAJq4CH1nPx7mCJ">/files/tQR3nIAJq4CH1nPx7mCJ</a></td><td><a href="/pages/2d41e9485165f7136140f72c20688a238af0e75b">/pages/2d41e9485165f7136140f72c20688a238af0e75b</a></td></tr></tbody></table>

<h3 align="center">Customization</h3>

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th align="center"></th><th></th><th></th><th></th><th data-hidden data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">Custom Tags</td><td>Categorize operations and aircraft data using custom tags to simplify reporting and filtering across your organization.</td><td>🔒 AirHub Portal License: Team or Advanced</td><td></td><td><a href="/pages/FdQwVdCMGk3gRHGZeAxE">/pages/FdQwVdCMGk3gRHGZeAxE</a></td><td><a href="/files/YQny9ankuh5wwpLOID9j">/files/YQny9ankuh5wwpLOID9j</a></td><td><a href="/pages/FdQwVdCMGk3gRHGZeAxE">/pages/FdQwVdCMGk3gRHGZeAxE</a></td></tr><tr><td align="center">Custom Checklists</td><td>Customize data collection for operations, flights, aircraft, and users with integrated Survey123 forms.</td><td>➕ Requires ArcGIS Online</td><td>🔒 AirHub Portal License: Advanced</td><td><a href="/pages/CldVeuelEeRIIIyxKae6">/pages/CldVeuelEeRIIIyxKae6</a></td><td><a href="/files/oB7K95MQ0P0hpNjyD1PD">/files/oB7K95MQ0P0hpNjyD1PD</a></td><td><a href="/pages/CldVeuelEeRIIIyxKae6">/pages/CldVeuelEeRIIIyxKae6</a></td></tr><tr><td align="center">Custom Maps</td><td>Overlay your organization's custom data layers from ArcGIS Online directly onto the AirHub Portal map.</td><td>➕ Requires ArcGIS Online</td><td>🔒 AirHub Portal License: Advanced</td><td><a href="/pages/ealDYlE7zfVq9QdgAIOu">/pages/ealDYlE7zfVq9QdgAIOu</a></td><td><a href="/files/SfbnLEedBmbLWVnvrGsp">/files/SfbnLEedBmbLWVnvrGsp</a></td><td><a href="/pages/ealDYlE7zfVq9QdgAIOu">/pages/ealDYlE7zfVq9QdgAIOu</a></td></tr></tbody></table>

<h3 align="center">Work Intake &#x26; Request</h3>

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th align="center"></th><th></th><th></th><th></th><th data-hidden data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">ServiceNow <strong>Work Order (FSM)</strong> Integration</td><td>Establish a seamless, two-way sync to create work orders from ServiceNow FSM and update their status and deliverables back to AirHub Portal.</td><td>➕ Requires an active ServiceNow subscription.</td><td>🔒 AirHub Portal License: Advanced</td><td><a href="/pages/cxDJQfAj7Wx3Ut71L0kp">/pages/cxDJQfAj7Wx3Ut71L0kp</a></td><td><a href="/files/YL2ayDFRB9ZVYbgyXr5W">/files/YL2ayDFRB9ZVYbgyXr5W</a></td><td><a href="/pages/c0ihgAQA55YML6KzPLgt">/pages/c0ihgAQA55YML6KzPLgt</a></td></tr><tr><td align="center">ServiceNow <strong>Catalog</strong> Integration</td><td>Establish a seamless, two-way sync to create work orders from ServiceNow Catalog and update their status and deliverables back to AirHub Portal.</td><td>➕ Requires an active ServiceNow subscription.</td><td>🔒 AirHub Portal License: Advanced</td><td></td><td><a href="/files/YL2ayDFRB9ZVYbgyXr5W">/files/YL2ayDFRB9ZVYbgyXr5W</a></td><td><a href="/pages/cxDJQfAj7Wx3Ut71L0kp">/pages/cxDJQfAj7Wx3Ut71L0kp</a></td></tr><tr><td align="center">Survey123 Work Requests</td><td>Initiate new drone work orders directly in AirHub Portal by submitting a configured Survey123 form.</td><td>➕ Requires an ArcGIS Online organizational account with Survey123 access.</td><td>🔒 AirHub Portal License: Team</td><td><a href="/pages/6WoY2XGkaeoO4wCgBzTu">/pages/6WoY2XGkaeoO4wCgBzTu</a></td><td><a href="/files/WaszyQUtrE7EYRNAqzrj">/files/WaszyQUtrE7EYRNAqzrj</a></td><td><a href="/pages/6WoY2XGkaeoO4wCgBzTu">/pages/6WoY2XGkaeoO4wCgBzTu</a></td></tr></tbody></table>

<h3 align="center">Operation Planning</h3>

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th align="center"></th><th></th><th></th><th></th><th data-hidden data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">HexGen Risk Assessments</td><td>Automated, repeatable risk insights for planned operations using the built-in HexGen geospatial modeling engine.</td><td>🔒 AirHub Portal License: Advanced</td><td></td><td><a href="/pages/UDFhEQ4e92TYq7NbiGqf">/pages/UDFhEQ4e92TYq7NbiGqf</a></td><td><a href="/files/S3KmAnRtzaqumCQTugKK">/files/S3KmAnRtzaqumCQTugKK</a></td><td><a href="/pages/UDFhEQ4e92TYq7NbiGqf">/pages/UDFhEQ4e92TYq7NbiGqf</a></td></tr></tbody></table>

<h3 align="center">Flying and Record-Keeping</h3>

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th align="center"></th><th></th><th></th><th></th><th data-hidden data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">Skydio Cloud Integration</td><td>Skydio Cloud to automatically sync flight data and display live telemetry from your Skydio fleet.</td><td>➕ Requires a Skydio Cloud account and custom webhook/API key setup.</td><td>🔒 AirHub Portal License: Team or Advanced</td><td><a href="/pages/keAwldwOe8UdfMutYLL8">/pages/keAwldwOe8UdfMutYLL8</a></td><td><a href="/files/eyZhAN6tV6TJsh54AioT">/files/eyZhAN6tV6TJsh54AioT</a></td><td><a href="/pages/keAwldwOe8UdfMutYLL8">/pages/keAwldwOe8UdfMutYLL8</a></td></tr><tr><td align="center">DJI Flight Log Syncing</td><td>Sync flight logs and telemetric data automatically using the custom AirHub Sync App installed on your DJI controller.</td><td>➕ Requires installation of the AirHub Sync APK on a supported DJI controller.</td><td>🔒 AirHub Portal License: Team or Advanced</td><td><a href="/pages/SznHT5eQQLsyqk1cz552">/pages/SznHT5eQQLsyqk1cz552</a></td><td><a href="/files/qQxMGBhHWCXicP0t9wSW">/files/qQxMGBhHWCXicP0t9wSW</a></td><td><a href="/pages/SznHT5eQQLsyqk1cz552">/pages/SznHT5eQQLsyqk1cz552</a></td></tr><tr><td align="center">Flight Record Upload</td><td>Manually upload flight log files (e.g., CSV, TXT, KML, or Bin files) for quick record processing.</td><td>🔒 AirHub Portal License: Team or Advanced</td><td></td><td><a href="/pages/2B5IgVqpCElNVFFb3wl7">/pages/2B5IgVqpCElNVFFb3wl7</a></td><td><a href="/files/4IiztXrT5gD47Hr7LoJS">/files/4IiztXrT5gD47Hr7LoJS</a></td><td><a href="/pages/2B5IgVqpCElNVFFb3wl7">/pages/2B5IgVqpCElNVFFb3wl7</a></td></tr></tbody></table>


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