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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Setup, Integrations, and Customizations

This page provides guides on how to connect AirHub® Portal with your existing enterprise systems and configure your operational workflows using the platform.

Setup

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Setup Order of Operations

Recommended sequence for standing up a new organization, with variations for SSO and secured vs. public map services.

➕ Applies when combining SSO, Esri, Skydio, or Sensor integrations

Customization

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Custom Tags

Categorize operations and aircraft data using custom tags to simplify reporting and filtering across your organization.

🔒 AirHub Portal License: Team or Advanced

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Custom Checklists

Customize data collection for operations, flights, aircraft, and users with integrated Survey123 forms.

➕ Requires ArcGIS Online

🔒 AirHub Portal License: Advanced

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Custom Maps

Overlay your organization's custom data layers from ArcGIS Online directly onto the AirHub Portal map.

➕ Requires ArcGIS Online

🔒 AirHub Portal License: Advanced

Work Intake & Request

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ServiceNow Work Order (FSM) Integration

Establish a seamless, two-way sync to create work orders from ServiceNow FSM and update their status and deliverables back to AirHub Portal.

➕ Requires an active ServiceNow subscription.

🔒 AirHub Portal License: Advanced

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ServiceNow Catalog Integration

Establish a seamless, two-way sync to create work orders from ServiceNow Catalog and update their status and deliverables back to AirHub Portal.

➕ Requires an active ServiceNow subscription.

🔒 AirHub Portal License: Advanced

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Survey123 Work Requests

Initiate new drone work orders directly in AirHub Portal by submitting a configured Survey123 form.

➕ Requires an ArcGIS Online organizational account with Survey123 access.

🔒 AirHub Portal License: Team

Operation Planning

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HexGen Risk Assessments

Automated, repeatable risk insights for planned operations using the built-in HexGen geospatial modeling engine.

🔒 AirHub Portal License: Advanced

Flying and Record-Keeping

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Skydio Cloud Integration

Skydio Cloud to automatically sync flight data and display live telemetry from your Skydio fleet.

➕ Requires a Skydio Cloud account and custom webhook/API key setup.

🔒 AirHub Portal License: Team or Advanced

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DJI Flight Log Syncing

Sync flight logs and telemetric data automatically using the custom AirHub Sync App installed on your DJI controller.

➕ Requires installation of the AirHub Sync APK on a supported DJI controller.

🔒 AirHub Portal License: Team or Advanced

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Flight Record Upload

Manually upload flight log files (e.g., CSV, TXT, KML, or Bin files) for quick record processing.

🔒 AirHub Portal License: Team or Advanced

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